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Issues with Instagram and Facebook DMs
Social Network Integrations
Degraded performance
Issues with Instagram and Facebook DMs
Resolved
Instagram and Facebook DMs in Engage are back to normal.
Aug 28, 2024 - 03:03PM
(UTC)
Identified
We're aware of an issue with Engage DMs where some users aren’t seeing new messages for their Instagram business profiles and Facebook pages. We've reported this to Meta and are keeping a close eye on the situation. If you have any questions, feel free to reach out to us at success@socialbee.com.