Customized Posts May Appear Empty in Categories

Web Platform

Degraded performance

Update

*between December 17 ~ 6:41 AM – 9:35 AM PT

Dec 18, 2025 - 11:45AM (UTC)

Resolved

The issue has been fixed. However, as a result of this issue, some post customizations may not have been saved as intended.

If you created or edited posts with “Customize for each profile” enabled on or after December 17, ~ 9:30 AM PT, we strongly recommend that you:

Go back and review your affected posts to ensure each profile is customized as you intended. Re-customize and re-save.
Check the “Failed Posts” tab here for any posts where customization was required (for example, Pinterest posts that need a board selected)

We apologize for the inconvenience! If you have any questions, please reach out to success@socialbee.com.

Dec 18, 2025 - 11:33AM (UTC)

Identified

Posts with the “Customize for each profile” option enabled may appear empty in the Category if a change is made to one of the variations.

This issue affects both the legacy and new Post Editor. Our team is actively working on a fix, and we’ll keep you updated on our progress.

This affects posts created or edited since approximately 9:30 AM PT today.

Dec 17, 2025 - 04:36PM (UTC)

Components affected

Web Platform

Reported on

Wed, Dec 17, 2025 4:36 PM (UTC)

Resolved at

Thu, Dec 18, 2025 11:33 AM (UTC)

Wednesday Dec 17, 2025